Terms of service

TERMS OF SERVICE

Last updated: 19/01/2026

These Terms of Service (“Terms”) govern your use of our website and the purchase of products from BFREE (“we”, “us”, “our”). By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you should not use our website or services.

1. GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service or products without express written permission from us.
Any breach of these Terms may result in immediate termination of services.

2. PRODUCTS & AVAILABILITY

All products are subject to availability.
We reserve the right to discontinue any product at any time without notice.
We make every effort to display product colors and images accurately; however, we cannot guarantee that your device’s display will be exact.

3. PRICING & PAYMENTS

All prices are listed in the currency shown at checkout.
Prices may change at any time without notice.
We reserve the right to correct any pricing errors.
Payments must be completed at checkout. Orders will not be processed until payment is confirmed.

4. SHIPPING & DELIVERY

Shipping Origin

All orders are shipped from Vietnam.

Delivery Times

Vietnam (Domestic): 3–7 business days
International: 7–20 business days

Delivery times are estimates and may vary due to customs processing, carrier delays, or external factors beyond our control.

Import Duties & Taxes

Import duties and taxes may apply depending on the destination country. These charges are the responsibility of the customer and are not included in the order total.

5. CUSTOMS & INTERNATIONAL ORDERS

Customers are responsible for complying with local customs regulations.
We are not responsible for delays, fees, or confiscation caused by customs authorities.
Orders refused due to unpaid customs fees will not be eligible for a refund.

6. RETURNS & EXCHANGES

All return and exchange requests must comply with our Returns Policy, available on our website.
Items must be unworn, unwashed, and in original condition.
Shipping costs are non-refundable unless the item is faulty or incorrect.

We reserve the right to refuse returns that do not meet our conditions.

7. ORDER CANCELLATIONS & MODIFICATIONS

Orders cannot be cancelled or modified once they have been processed or shipped.
Please ensure all details are correct before completing your purchase.

8. LOST, STOLEN, OR DAMAGED PACKAGES

We are not responsible for packages marked as delivered by the carrier.
We are not liable for lost or stolen packages once delivery is confirmed.
For damaged items, you must contact us within 48 hours of delivery with photo evidence.

9. INTELLECTUAL PROPERTY

All content on this website, including images, logos, text, and designs, is the property of BFREE and may not be used, copied, or reproduced without permission.

10. PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our maximum liability shall not exceed the amount paid for the product in question.

12. FORCE MAJEURE

We are not responsible for failure or delays caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, shipping disruptions, or governmental actions.

13. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the applicable jurisdiction where our business operates, without regard to conflict of law principles.

14. CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on our website.

15. CONTACT INFORMATION

For any questions regarding these Terms, please contact us at:

📧 [marcteachervn@gmail.com]